Price Match Policy
At The Card Vault, we are committed to providing you with the best value for your purchases. We offer a comprehensive Price Match Policy to ensure you always get the best possible price. If you find an identical product at a lower price from another authorised online retailer, we will match that price, ensuring you never have to worry about paying more than necessary.
How to Request a Price Match
To take advantage of our Price Match Policy, follow these simple steps:
- Find a Lower Price: Identify the identical product on another authorised retailer’s website at a lower price. Ensure that the product matches the brand and specifications.
- Gather the Details: Make sure you have the URL (web link) to the product on the competitor’s website showing the lower price.
- Contact Us: Fill out the form below with your contact information, the link to the competitor’s product page, and any additional information that might be helpful. This helps us verify the price and product details quickly.
- Submit the Form: Once you’ve filled out all the required information, submit the form.
Our team will review your request promptly and verify the price and product details. If everything checks out, we will match the competitor’s price, ensuring you get the best deal available.
Terms and Conditions
- The product must be identical in brand and specifications.
- The lower price must be available to the general public and not part of a loyalty or membership program.
- The competitor must be an authorised online retailer with the product in stock and ready for immediate shipment.
- Our Price Match Policy does not apply to used or refurbished items, clearance or closeout sales, or auction websites.
- Price match requests must be made prior to purchase. We do not offer price adjustments on previously purchased items.
- We reserve the right to verify the competitor’s advertised price and the availability of the item.
Exclusions
- Special promotions are excluded, such as buy one get one free or bundled offers.
- Prices from membership clubs or subscription services are not eligible for price matching.
- Products sold by unauthorised dealers or third-party marketplaces (e.g., eBay, Amazon Marketplace, Cardmarket) are excluded.
We value your trust and aim to provide the most competitive prices. Our Price Match Policy is just one way we ensure you always receive exceptional value when shopping with us.
If you have any questions about our Price Match Policy or need further assistance, please do not hesitate to contact our customer service team. We are here to help and ensure you have the best shopping experience possible.